Voice over internet protocol, or cloud telephony, has transformed how we make calls.
Improve your business’s performance — greater flexibility, more services, lower cost.
No matter your business’s size, VoIP means full cloud flexibility. You can switch services and features on or off and scale things up or down when required - meaning you’ll spend exactly what you need to.
With a wide range of automated communication options, we’ll build you a system tailored to your exact business needs, whether you work in the office, remotely, or a hybrid of both.
Stay up to date and reduce costs by identifying areas to update in your businesses telecoms systems.
Keep your business phone number. There’ll be no business continuity issues for you or your clients, saving you time and money.
Making changes is easy. Manage your messages on the go or in the office, and choose personalised or group messages.
Read your voicemails whenever suits, wherever you are.
A wide range of desktop, cordless phones, conference phones or headsets are available.
Carry your office system and services on your mobile. Answer and forward calls as if you were in the office.
If there’s an issue at work, we can redirect your calls to your home, mobile or another number until the fault’s resolved.
On demand and great for training or dispute resolution.
Links with CRM systems for issue escalation or sales and marketing.
Bring in all your contacts and sync with your other devices.
See easily who’s available, or on another call or in a meeting. Keep in touch with colleagues too through instant message.
Divert calls to another device, including your mobile or laptop, and answer calls from anywhere.
Control your phone system from your computer; see what’s happening across your business.
Update customers on your products and services, including any special offers and promotions, while they’re on hold.
Connect securely to your office phone, system and tools using any home internet connection.
Teams from Microsoft or WebEx from Cisco, you choose, we deliver.MicrosoftTeams Integration – MS Teams is growing in popularity as an in-house project management, team and data retention platform.
The DF Comms Call2Teams plug-in provides seamless in-house and supplier collaboration and increases company productivity. Cisco WebEx Integration – WebEx has a rich history for setting the standard in collaboration platforms and it is still regarded by many as the leader of the pack. Again, the DF Comms WebEx plug-in provides the end user with all the tools expected from today’s unified collaboration platform. See the video below on WebEx features.
Get in touch for a demo and see which solution is best suited to your business.
Speak with one of our collaboration specialists.
Give teams individual hunt group numbers for direct access to specific departments.
Schedule and host calls for your team or suppliers, already built-in to the system.
Call, message and meet anyone, on any compatible device, in full HD. Schedule and host your own secure calls for your team, management or suppliers.
Perfect for training and quality monitoring, call barging allows you to listen in to live calls.
Instant Messaging between colleagues and teams which can be accessed from any device.
The DF Comms system integrates with many popular CRM systems to create a seamless workflow.
Select which contacts and address books to share between teams & colleagues so details are available to everyone.
Share anyone’s desktop or a single window for security.
Instantly allow others to download a file, directly from your meeting.
Add and remove users instantly with an easy-to-use management system.
Add users to team numbers at a click of a button to help with workflow.
Improve customer interactions and service levels with our management system.
Set up a failover that automatically kicks in should blackouts occur, ensuring phone calls are always answered.
Instantly lock-out users when devices go missing.
Live and historic call reporting to monitor and track user activity.
Automated outbound call barring when a pre-agreed call credit threshold has been reached, with email and SMS notifications.
