The UK’s traditional landline network, known as the Public Switched Telephone Network (PSTN), will now be fully switched off in 2027. While the date has been extended, businesses shouldn’t delay preparing for the change. Those who act early will avoid disruption, reduce costs, and modernise how they communicate.
At DF Communications, we have been helping businesses in Aberdeen and nationwide transition to digital phone systems, ensuring they stay connected and ready for the future.
What Is the PSTN Switch Off?
The PSTN is the copper-wire network that has powered the UK’s phone lines for decades. It also supports broadband connections, alarm systems, CCTV systems, payment terminals and more. Openreach is phasing out this outdated infrastructure and replacing it with digital technology, where all voice and data communications run over broadband through VoIP (Voice over Internet Protocol).
This means that by the end of 2027, all analogue phone lines will be retired, meaning every UK business must move to a digital service for all tech that relies on a connection; not just phones.
What Will Actually Be Affected?
You may still be relying on analogue connections without even realising it, as the PSTN switch off affects far more than just traditional phone lines.
Many everyday business systems rely on analogue connections, and so when the network is retired, these systems may stop working unless they’re upgraded to digital alternatives.
These can include (but isn’t limited to):
- Care alarm systems
- Fire alarm systems
- CCTV systems
- Door entry systems
- Lifts
- Point of sale terminals
Now is the time for businesses to review all their technology and identify what could be impacted. If you’re unsure whether your systems will need to be changed or upgraded, speak to our team of experts at DF Communications. We’re happy to assess your setup and provide clear, practical advice to keep your business running smoothly through the transition, even if you aren’t an existing customer.
Why it’s essential to plan early
Although the switch off has been delayed, many businesses are already feeling the effects. The transition is well underway, and waiting too long could leave you scrambling for support at the last minute.
Remember:
Planning takes time. Migrating to VoIP or hosted telephony requires assessment, configuration and installation.
Your equipment may need upgrading. Alarm systems, entry controls and payment devices often rely on analogue lines.
High demand is expected. As the deadline approaches, engineering resources will become harder to book. It’s advised to speak to our team as soon as possible.
Acting now ensures a smooth transition and keeps your business operations uninterrupted.
What Is VoIP and How Does It Work?
VoIP (Voice over Internet Protocol) is the modern alternative to traditional landlines. Instead of using copper cables to transmit calls, VoIP uses your broadband connection to send voice data over the internet.
In simple terms, it allows you to make and receive calls through a digital system, whether you’re in the office, at home, or on the move. Calls can be handled on desk phones, mobile devices, laptops, or headsets, giving your business complete flexibility and control.
VoIP systems can also integrate with other digital tools your business already uses, such as CRM platforms, Microsoft Teams, or call management software, creating one seamless communication hub.
The Benefits of VoIP for Business
Switching to VoIP offers a number of advantages beyond replacing your phone line:
- Cost Savings: Lower line rental and call charges, with no costly on-site hardware to maintain.
- Flexibility: Make and receive calls from anywhere using your business number.
- Scalability: Easily add users, extensions, or locations as your business grows.
- Advanced Features: Benefit from features such as call recording, auto attendants, voicemail-to-email, and call analytics.
- Future-Proof Technology: VoIP is compatible with modern broadband and 5G networks, keeping your communications up to date for years to come.
Switching to VoIP is a win-win; your business will not only be ready for the 2027 PSTN switch off, it will also gain a more efficient, cost-effective, and future-ready communications system.
With nearly 40 years of experience supporting businesses across Aberdeen and the North East, DF Communications makes the switch simple.
Our team can review your current systems and identify areas for improvement, design a tailored hosted telephony solution, manage the migration to ensure minimal downtime, and provide ongoing local support and maintenance.
Don’t Wait for the Deadline
The Big Switch Off is the most significant change to UK telecoms in decades. Businesses that prepare early will benefit from greater flexibility, cost savings and peace of mind.
To discuss your switch off readiness, contact DF Communications today. Our local experts will help you plan your move to VoIP and ensure your business is ready for the digital future.
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